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22 Counseling and support services

Living Guide Top

English Top

1 Residence management system

2 The Family registry system

3 Seal Registrations

4 Housing

5 Water, Gas, Electricity & Telephone Services

6 Disposal of Garbage

7 Post Office and Delivery Company Services

8 Banks

9 Traffic

10 Taxation

11 Employment

12 National Health Insurance

13 National Pension Plan

14 Neighborhood Association

15 Disaster Prevention, Fire & Medical Emergencies

16 Traffic Accidents

17 Childcare

18 Welfare

19 Health checkups for adults

20 Educations

21 Medical Information

22 Counseling and support services

Information of facilities

23 City/Town Halls and related facilities

24 School & Educational Institutions

25 Other public facilities

26 Refuge (Shelter)

27 Medical Institutions



Information and advisory services are available at counter windows in the city or town hall. If you have any problem in everyday life or you need practical information, you can ask or consult at the window.


Japanese Chinese Korean English Portuguese Tagalog
22-1 Health Counseling

(1) Health counseling
Health counseling on lifestyle disease such as high blood pressure, diabetes, etc. is available in the city or town periodically. More details, contact the section in charge.
● Fujimi-shi Kenkozoshin Center:tel.049-252-3771
● Fujimino-shi Hoken Center:tel.049-264-8292  
● Miyoshi-machi Hoken Center:tel.049-258-1236

(2) AIDS test with same day result (appointment req'rd)
Aids test is available at regular intervals. Please contact Asaka Hokenjyo in detail.
Asaka Hokenjyo:tel.048-461-0468
The fourth Thursday 9:00~10:00


Japanese Chinese Korean English Portuguese Tagalog
22-2 Childcare Counseling

 City or town hall offers counseling, schooling, and support for independence to mothers who are anxious about pregnancy, childbirth, and or childcare.
【Inquiry】
Fujimi-shi Kenkozoshin Center:tel.049-252-3771
Fujimino-shi Hoken Center:tel.049-293-9045
Miyoshi Hoken Center:tel.049-258-1236

(1) Infant breast-feed consulting
Public health nurses, midwives,  and registered dietitians provide consulting service. Mothers who have anxieties on the first child up to one year old are encouraged to utilize the service.

(2) Counseling on meals (individual counseling, an appointment is required)
If you have five-month-old to three-year-old children and have anxieties about children's meals, consulting service is available. Schedule is found on the city newsletter.
【Inquiry】
Fujimi-shi Kenkozoshin Center:tel.049-252-3771

(3) Childcare counseling
Counseling on childcare, growth and developement of preschool children is available

【Fujimi-shi】
Fujimi-shiritsu Kosodateshien Center 「Pippi」:tel.049-251-3005
【Fujimino-shi】

Fujimino-shiritsu Uenodai Chiiki Kosodateshien center (in Uenodai Hoikusho):tel.049-256-8623
Fujimino-shiritsu Kasumigaoka Chiiki Kosodateshien Center (in Kasumigaoka Hoikusho)tel.049-269-4252
Fujimino-shiritsu Kosodate Fureai Hiroba (Shimin service center 1F)tel.049-261-0611
Kazenosato Chiiki Kosodateshien Center (in Kazenosato Hoikuen ) :tel.049-263-8388
【Miyoshi-machi】

●Miyoshi-machi Kosodateshien Center:tel.049-258-5106

(4) Family and child consulting office
If you have anxieties about your children in attitudes, mental ability, language, disability, delinquency, truancy, etc., family and child consulting staff provides consulting services.
【Inquiry】
Fujimi-shi Shogaifukushi-ka:tel 049-251-2711
Fujimi-shi Kateijido Sodanshitsu:tel.049-252-7106
Fujimino-shi Kateijido Sodanshitsu:tel.049-266-0944
Miyoshi-machi Kateijido Sodan:tel.049-258-0055

(5) Counseling on speech impediment
Counseling on speech of baby such as delay in speech, Impediment of utterance or voice is available by speech therapist

(6) Counseling on children with special needs
Psychiatrists  provides consulting services on anxieties about children's disabilities, delay in development, emotional disorder, etc.

(7) Counseling on fostering
Counseling is available on fostering of children who cannot be nurtured by parents for death, divorce, diseases, or abandon. If required, request child advisory board to take child in a protection facility.
【Inquiry】
Fujimi-shi Shogaifukushi-ka:tel. 049-251-2711
Fujimino-shi Kosodateshien-ka Kodomofukushi-kakari:tel. 049-262-9034

(8)“Demae” (on-site) Childcare salon
City hall offers on-site counseling or teaching simple play by consulting staff for childcare. Schedule is found on the city newsletter.
【Inquiry】
Fujimino-shi Uenodai Kosodateshien Center:tel.049-256-8623


Japanese Chinese Korean English Portuguese Tagalog
22-3 Education Counseling
(1) Advice on education (truant, misbehavior, abuse, childcare, education, etc.)
Counseling and advice on children's education are offered to the children and their guardians living in the two cities and one town. Each city or town provides several kinds of counseling in different way. You are advised to ask city or town office where you live. Fujimi-shi provides the following (A) ~ (F) counseling and advice.
(A) Advice in general
Counseling and advice on children's education such as playing truant, misbehavior, abuse, and other problems are offered
(B) Speech counseling and training
Counseling and training for speech delay, pronunciation or hearing impediment are available by a medical specialist or speech language hearing therapist.
(C) Psychological counseling
Counseling on psychologically-based distress  is available by certified clinical psychologist
(D) Counseling on school enrollment
Counseling on school enrollment of children with fear of development delay is available.
(E) Counseling on special needs education
Special needs tutors provide counseling services for children with development disorders.
(F) Special class for truant’s adaptability improvement “Asunaro”
This class aimed for truants improving their self-reliance and going back to school.

(2) Counseling method
(A) Telephone counseling
Counseling by telephone is available
(B) Local office or Visit counseling
If you cannot come to city hall, counseling at public hall or other facility nearby is available. An appointment by phone in advance is required.
(C) Counseling interview
Counseling at office is available. An appointment by phone in advance is required.

(3) Counseling and advice center
(A) Fujimi-shi Education Advisory Center
1317, Kami Nanbata, Fujim-ishi, Fujimi Tokubetsushien School 3F
tel.049-253-5313, fax.049-253-5101
9:00-17:00 on Monday through Friday (excluding national holidays)
9:00-12:00 on Saturday (only  by phone, excluding national holidays)
(B) Fujimino-shi Kamifukuoka Education Advisory Center (in person or  by phone)
Fujimino-shi Fukuoka 1-1-3 Uenodai Gymnasium Kanrito 2F:tel.049-266-1113
Fujimino-shi Oi Education Advisory Center ( by phone)
Fujimino-shi Naema 40-39 Oi Shoko-kaikan 1F :tel.049-266-2555

10:00-17:00 on Monday through Friday (excluding national holidays)
(C)Miyoshi-machi Education Advisory Center (in person or by phone)
Iruma-gun Miyoshi-machi Fujikubo 1100-1:tel.049-274-1023

9:30-16:30 on Monday through Friday (excluding national holidays)


Japanese Chinese Korean English Portuguese Tagalog
22-4 Other counseling and advice

(1) Saitama information and Support (SIS) for foreign nationals
 Saitama prefectural government and Saitama International Association open multilingual consultation and information center for foreign residents. Contact the center with any question. In addition, if you’re having trouble communicating at public offices such as city hall, just ask the staff of the office give SIS a call. They will provide interpretation over the phone.
Reception day and time: Monday through Friday (except holidays, Dec.29th ~Jan.3rd )
Language: English, Spanish, Chinese, Portuguese, Korean, Tagalog, Thai, Vietnamese
How to contact: telephone, Fax, Letter, E-mail, or visit in person
tel.: 048-833-3296, fax: 048-833-3291, E-mail: help@sia1.jp
Place: 5-6-5 Kitaurawa, Urawa-ku, Saitama-shi
Urawa regional office 3F Branch office of International Section of Saitama Prefecural government

(2) Gaikokujin shien sodan senta saitama (Saitama consultation center)
(Appointment in advance is required)
Experts are availabel to provide free consultation
Immigration matters: Consultation concerning entry into or departure from Japan and information for status of residence procedure.
Employment matters: Consultation concerning procedure to receive unemployment benefits; provision of career advice and related information.
Labor matters: Consultation concerning unpaid wages or sudden dismissal
Each session is about 45 minutes long, allowing for thorough discussion.
Opening hours: 9:00~16:00
Consultation days for three matters in Japanese: Mon. Tues. & Wed. ; in Chinese: Wed.; in Spanish & Portugues: Mon. & Fri., in English:: Wed.
Additional Immigration consultation in English: Mon. & Fri., in Spanish and Portugues: Wed. is available.
Phone &Fax: 048-833-3600, E-mail: sodan@sia1.jp
Place: 5-6-5, Kitaurawa, Urawa-ku, Saitama-shi
Saitamaken Urawa-godochosha
(10 minutes walk from Kitaurawa Station West Exit)

(3) Foreign resident advisory center

NPO Corporation Fujimino International Cultural Exchange Center
Place:5-4-25, Kamifukuoka, Fujimino-shi Day & Time  every Monday through Friday (except National holidays and Dec.29th 〜Jan.3rd)  10: 00〜16:00
Phone: tel.049-269-6450
Fujimi-shi
Day and Time
every Thursday (except National  holidays and Dec.29th 〜Jan.3rd) 13:00〜16:00
Place: No.3 Sodanshitsu, City hall 2F
Counselor: staff of Fujimino International Cultural Exchange Center

(4) Counseling and advice on administration
Advice and information on administrative services by government, prefecture and city are available in city or town hall

Fujimino-shi (an appointment in advance)
 
Day & Time: every first Wednesday
(except holiday and national holidays )10:00〜12:00,
  Place:
Shiminsogosodanshitsu, City hall Main office 2F   Counselors:Administration advisers
Miyoshi-machi
  Day & Time Third Thursday of even numbered month (next Thursday, if it falls on natiional holiday) 13:15 〜16:30
   Place:Jyumin sodanshitsu, Town hall 1F
  Counselors:Administration advisers

(5) Counseling on human rights 
Counseling and advice on neighborhood problems, domestic violence, noise, bad smelling and so on are available in city or town hall
Fujimino-shi ( an appointment in advance)
 
Day & Time: every first Friday (except holiday and national holidays), 13:00〜 1500
  Place:  Shiminsogosodanshitsu, City hall Main office 2F 
  Counselors:Human rights protection commissioner
Miyoshi-machi ( an appointment in advance)
  Day & Time:first and third Thursday (if the day falls on national holiday, it moves next week) 13: 15〜16:30
  Place:Jyumin sodanshitsu, Town hall 1F
  Counselors:Human rights protection commissioner

(6) Consultation for citizens
Counseling and advice on neighborhood problems, domestic violence, noise, bad smelling, human rights, administration and so on are available.
Fujimi-shi
 Day & Time: every Thursday (except holiday and national holidays) 9:00〜12:00
 Place:No.3 Sodanshitsu, Fujimi-shi City hall 2F
 Counselors: Administration adviser and Human rights protection commissioner

(7) Legal Advice
If you need lawyer's advice on legal problems, come to the office in person.
Fujimi-shi (an appointment in advance)
 (Legal advice by lawyers)
Consultation is 30minutes per person
Day & Time: every Wednesday and Friday (except holiday, national holidays and fifth week) 13:00~16:00 for wednesday, 13:15~16:15 for friday

Place:(Wed.) Sunlight Hall located at Tsuruse station west,   (Fri.) No.3 counseling room of city hall 2F
  Adviser:lawyers
 (Legal counseling by judicial scrivener)
Counseling on legal procedures such as registration, conservatorship, documents on court, etc.
Day & Time:every first & third Tues. (except holiday and national holidays)
10:00〜12:00
Place:No.3 Sodanshitsu City hall 2F
  Adviser:
judicial scrivener
Fujimino-shi (an appointment in advance)
  (Legal advice by lawyers)
Day, Time and Place:
 every Monday
(except holiday and national holidays), 13:30 〜16:30 at Shiminsodan corner "Oasis", Ohi-sogoshisho
every Thursday (except holiday and nationl holidays), 13:30 〜16:30 at 
Shiminsogosodanshitsu, City hall Main office 2F  
  Adviser:lawyers
(Legal counseling by judicial scrivener)
Day, Time and Place:
 every first, third and fifth Friday (except holiday and national holidays)
9:30~11:30  at  Shiminsogosodanshitsu, City hall Main  office 2F
 
every second and fourth Friday (except holiday and national holidays) at Shiminsodan corner "Oasis", Ohi sogoshisho
Consultant: judicial scrivener
Miyoshi- machi
(an appointment in advance)
 (Legal advice by lawyers) 
Day & Time: first and third Thursday (if the day falls on national holiday, it moves next week)
13:15〜16:30
  Place:Jyumin sodanshitsu, Town hall 1F
  Consultants:Lawyers
(Legal counseling by judicial scrivener)
Day & Time: third Tuesday (if the day falls on national holiday, it moves next week)13:15〜16:30
 Place:Jyumin sodanshitsu, Town hall 1F

Consultant: judicial scrivener

(8) Advice on taxation (an appointment in advance)
Advice on succession or donation, income tax, and other taxation problems is available.
Fujimi-shi
  Day and Time:every fourth Tuesday
(except holiday and national holidays)13:00〜16:00 
 Place:
No.3 Sodanshitsu, City hall 2F
 Consultants: licensed tax accountant
Fujimino-shi (Tax consultation by licensed tax accountant)
  Day, Time and Place :
every first and second Wednesday
(except  holiday and national holidays)10:00〜12:00, 13:00~15:00 at  Shiminsogosodanshitsu, City hall Main  office 2F 
every  third Wednesday10:00〜12:00, 13:00~15:00 at
 Shiminsodan corner "Oasis", Ohi sogoshisho
 Consultants:licensed tax accountant

(9) Advice on housing
Consultation and advice are available for house expansion, remolding, repairing, earthquake-proof  or elderly housing
Fujimi-shi
  Day & Time:every secondTuesday (except holiday and national holidays) 13:00〜16:00
  Place:No.3 Sodanshitsu, City hall 2F
  Counsaltants:Specialists of builders association

(10) Counseling and advice for women (an appointment in advance)
Please contact us if you have any problems, which you can't talk to anyone else.
Well-experienced psychological counselors will advise you on the problems such as human relations in your family or at workplace, livelihood, physical and mental health, etc. Confidentiality is strictly protected. It is free of charge.
Fujimi-shi
 
Day & Time: first and third Tuesday (if the day falls on a national holiday, it changes to other day)
13:00〜17:00
  Place :No.3 Sodanshitsu, City hall 2F
  Consultation is about 50minutes per person.
  Counselor : psychological counselor:

Fujimino-shi  (DV & General consultation for women) (an appointment in advance)
 
Day & Time: every Tuesday and Thursday (except holiday and national holidays) 10:00〜12:00, 13:00〜16:00
 
PlaceShiminsogosodanshitsu, City hall Main  office 2F   
Consultant : psychological counselor・ clinical psychologist…
Miyoshi-machi
 
Day & Time:second and fourth Friday (change to other day, if day falls on a national holiday)
11:00〜15: 30
 
Consultation is about 50minutes per person.

(11) DV Counseling
Counseling on harm or trouble by physical and emotional violence is available by experienced female staffs. We are fully committed to protecting the confidentiality of the information provided by you. Counseling is free of charge.
※DV (domestic violence)  means violence by one partner against another partner in an intimate relationship such as marriage, cohabitation, dating or within the family.
Fujimi-shi
Day and Time: every second & fourth Monday (change to other day, if day falls on a national holiday ) 9:00〜12:00
Place: No.3 Sodanshitsu, City hall 2F
Consultant:Staff of OASIS FUJIMI
Fujimino-shi
(DV & General consultation for women) (an appointment in advance)  
Day & Time: every Tuesday and Thursday (except holiday and national holidays) 10:00〜12:00, 13:00〜16:00
 
PlaceShiminsogosodanshitsu, City hall Main  office 2F   
Consultant : psychological counselor・ clinical psychologist

(12) Consultation about real estates
 
Fujimi-shi (an appointment in advance)
Consultation service is available about all sort of problem  such as  transactions in real estate, lease contract, etc.
Day&Time:every fourth Monday (except holiday and national holidays)13:00〜16:00
Place: No.3 Sodanshitsu, City hall 2F
Consultant:registered real estate transaction manager

Fujimino-shi (an appointment in advance)
Consultation on general matters with transaction in real estate
 Day & Time
: every third Wednesday (except holiday, national holidayand August )10:00~12:00, 13:00~16:00
  PlaceShiminsogosodanshitsu, City hall Main  office 2F   
  Consultan
t:registered real estate transaction manager

【Inquiry】
● Fujimi-shi Jinken ・Shiminsodanshitsu:tel.049-251-2711
● Fujimino-shi Shiminsogosodanshitsu  :tel.049-262-9025
Fujimino-shi Shiminsodan corner Oasis, Ooi sogoshisho:tel.049-256-7871
● Miyoshi-machi Somu-ka:tel.049-258-0019

(13) Counseling and advice for consumers
A consumer consultant advises you to solve problems such as visiting sale, buying by credit, purchasing, and other contract matters.
Fujimi-shi
 
Day & Time:every Monday through Friday
(except holiday and national holidays) 10:00〜12:00, 13:00〜15:30
  Place:No.1 Sodanshitsu, City hall 2F
  Counselors:Consumer consultants
tel.049-252-7181(direct line)
Fujimino-shi
  
Day & Time:
every Monday through Friday (except holiday and national holidays) 10:00〜12:00, 13:00〜16:00 
  Place:Shiminsogosodanshitsu (Shohiseikatsu center),
City hall Main  office 2F   
  Counselors:Consumer consultants tel.049-263-0110 (Consumer  affairs center-direct line)
Miyoshi-machi
 
Day & Time: every Monday,Tuesday, Thursday  & Friday
(except holiday and national holidays)10:00〜12:00, 13:00〜16:00
  Place:Shohiseikatsu center next to Sangyou Shinko-ka  of town hall 2F  tel.049-258-0019(292)
  Counselor:Consumer consultant

(14) Counseling and advice for minor enterprises (an appointment in advance)
Counseling and advice on management such as finance, labor, subcontract, receiving orders, taxation, etc. are available for enterprisers.
 Day & Time: every Monday through Friday (except holiday and holidays) 9:00〜16:00
 Place:Fujimi-shi Shoko-kai, 3-23-15, Hanesawa Fujimi-shi.
:tel.49-251-7801
Appointment and Inquiry : Sangyoshinko-ka : tel.049-251-2711(direct line 253)
(15) Assistance on side job
Fujimi-shi
 
If you want to get a side job, or offer a job, come to the office in person.
Day & Time:every Wednesday and Friday (except holiday and national holidays) 10: 00〜12:00, 13:00〜15:00
  Place:No.2 Shimin sodanshitsu, City hall 2F tel.049-251-2711
Fujimino-shi
 
Day & Time: every Tuesday, Wednesday  & Friday (except holiday and national holidays)
10: 00〜12:00, 13:00〜16:00
  Place:Naishoku sodanshitsu, City hall Main office 2F tel.049-262-9023 (extension 235)
Miyoshi-machi
 
Day & Time: every Wednesday  (if day falls in national holiday, it moves to next day) 10: 00〜15:00
  Place:Naishoku (side job) sodanshitsu next to KankoSangyo-ka,  Town hall 2F

(16) Consultation services on employment
The Hello work offers free consultation services on employment
〇Hello work Kawagoe
Location:Kawagoe Godochosha 1F, 277-3, Toyoda hon, Kawagoe-shi
Office hours: 8:30~17:15
※ Call and confirm office hours (change on the day of week)
tel.049-242-0197
 
Hello work plaza Tokorozawa
Location:Seibu Shinjuku line Koku kouen-eki 2F, 2-4-1, Namiki, Tokorozawa-shi
Office hours: 10:00~1700
※ Call and confirm office hours (change on the day of week)
Fujimi-shi furusato Hello work
Location:Fujimi-shi Tsuruma 2602-3(in Fujimi-shiritsu Sun light hall, Tobu-tojyo line Tsuruse station west-exit)
Time:9:00〜17:00 tel.049-253-8581
※ There are no parking lots of car and bicycle

【Inquiry】
●Fujimi-shi Sangyoshinko-ka:tel.049-251-2711
●Fujimino-shi  Sangyoshinko-ka:tel.049-262-9023
●Miyoshi-machi Kankosangyo-ka: tel.049-258-0019

(17) Counseling on  matrimonial and family problems (an appointment in advance)
Counseling on Marriage, Divorse (Divorse agreement
Mediation, child support  fee, visitation , etc.) and child  problem (bullying, truancy,  hikikomori, juvenile delinquency, etc.) is  available.

Fujimino-shi
Day & Time:every second and fourth Friday (except holiday and national holidays) 13:30〜15:30
Place: Shiminsogosodanshitsu, City hall Main office 2F
Consultant:former investigator for family court.

(18) Consultation on multiple debts (an appointment in advance)
Consultation for those who are suffering from paying back consumer loans is available.
Fujimino-shi
Day and time: every Monday through Friday (except holiday and national holidays) 10:00〜12:00  13:00〜16:00
Place: Shiminsogosodanshitsu Shohiseikatsu center, City hall Main office 2F
Consultant: consultant of consumer center tel.049-263-0110 (direct line)

(19) General consultation by administrative scriveners (an appointment in advance)
Consultation is available on adult guardian system, succession by last will, formal documents for public agencies, application to get official approval, from foreign resident and so on.
Fujimino-shi
Day, Time and  Place:
every Monday, Wednesday, Friday (except holiday and national holiday)13:00〜16:00

 Shiminsogosodanshitsu, City hall Main office 2F
every Tuesday through Friday (except holiday and national holiday)13:00〜16:00
Shiminsodan corner "Oasis", Ohi Sogoshisho

(20)Consultation on adult guardianship (an appintment in advance)
Fujimino-shi
Consultation is available on protection of right for those who are lacking ability to judge a matter properly such as dementia, intellectual disability or mental disorder. As to day and time, please contact  the following.
【Inquiry】
Shiminsogosodanshitsu: tel.049-262-9025, City hall Main office 2F
Oisogoshisho siminsodan corner 'Oasis' tel.049-256-7871

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